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Guest Communication That Remembers Preferences, Not Just Names

Guest Relationships (CRM)

Bring guest communication and customer relationships together.

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ADONIS PMS

In daily use

For guest relationship work, review contact information in reservation records alongside SMS and email options. Search records in the SMS recipient selection screen, checking names, phone numbers and record types to prepare your target list. When working with multiple recipients, verify that selected records belong to the intended guests to keep communication organised.

Compose the message, check recipient numbers and character count, and review both the text and selected list before sending. Consider welcome messages, stay information and promotions within the existing messaging workflow. Reviewing guest history and communication records together supports a more consistent approach to communication across your team.

  • Guest information
  • SMS communication
  • Email communication
  • Customer relationship tracking
Guest Relationships (CRM)
ADONIS PMS

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